Terms & Conditions

Welcome to Tidying Up Home Solutions Ltd. Before booking or receiving our services, please review the following terms. By using our services, you agree to the policies below.

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1. Services Offered

We provide professional home and office organizing services, including in-person sessions, virtual consultations, digital organization, packing/unpacking, move preparation, donation drop-offs, and maintenance plans.

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2. Bookings & Appointments
   •    All appointments must be scheduled in advance.
   •    We offer free estimates; duration and scope may vary depending on project needs.
   •    Clients must ensure access to the property and be present (or make arrangements) at the scheduled time.

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3. Cancellations & Rescheduling
   •    We ask that you cancel or reschedule at least 24 hours in advance of your scheduled appointment.
   •    Cancellations with less than 24 hours’ notice may be subject to a cancellation fee of $50.00 to cover lost time.

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4. Payment Terms
   •    Payment is due upon completion of each session unless other arrangements are made in advance.
   •    We accept [Cash, Check, Credit Card with 3.5% transaction fee, Venmo, and Zelle].

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5. Client Responsibilities
   •    Clients are responsible for disclosing any safety hazards, sensitive or valuable items in the work area.
   •    We are happy to suggest donations or organizing systems, but all final decisions regarding disposal or placement remain with the client.

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6. Confidentiality

We respect your privacy and confidentiality. All information about your space and belongings will remain private unless you give us written permission to share (e.g., for marketing or testimonials).

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7. Results & Expectations

We make every effort to provide transformative, supportive organizing services. However, outcomes depend on individual goals, space, and collaboration. No results are guaranteed.

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8. Liability

We take great care in your home or office. However, Tidying Up Home Solutions Ltd. is not liable for:
   •    Any pre-existing damage to property or contents
   •    Items discarded or moved at the client’s request
   •    Injury or damage resulting from unsafe environments or materials

Clients are encouraged to review items before donation/removal and to store valuables securely.

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9. Photos & Testimonials

With your permission, we may take before-and-after photos for our portfolio or social media. These will never include personal or identifying details without your consent.

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10. Changes to Terms

We may update these terms occasionally. Updates will be posted on our website with a revised effective date.